Our Property Management Services
Tenant Screening
We make the best effort and perform due diligence with our tenant screening process to identify the best tenants for your property.
Leasing and Renewals
We take the work out of the process for you providing all documentation facilitating leasing agreements and renewals.
Professional Marketing
Our team will ensure the best photographs of your property are chosen to help us market your property in order to minimize vacancies.
Online Portals for Owners and Tenants
We have partnered with a trusted PM platform, AppFolio, to seemlessly and safely manage your properties and data online.
Find Out More About Us
We are here to service all your property management needs. Our team are seasoned leaders in the industry with over 30 years of combined experience. Contact us today!
SMART PM’S Pledge:
Screening: Screening applicants is a vital step to assure future tenant(s) meets our qualifications. Our screening qualifications include credit scores of 650* or higher, monthly income of at least 2x rental rate, a clean criminal and eviction background, and a strong landlord recommendation. All screenings are done in-house, have a 24-48 turnaround time, and are dedicated, fair housing advocates.
Maintenance: Maintaining your property requires year-round vigilance but that does not mean the sky is the limit for every repair. Controlling costs is important to how you budget the needs of every property. While some repairs are unavoidable, especially ones that affect habitability, troubleshooting issues, pricing out vendors, and capping repairs keep you in control of costs. For repairs greater than $250, but less than $500, you will receive email notification of the upcoming expense so you can prepare; for repairs greater than $500, we won’t approve without your permission (unless it is an emergency or habitability situation).
Assurance: Assuring the lease provides clear guidance on terms and conditions protects owners and the property. One very important term to enforce is the lease break rules. Once a lease begins, you have a financial expectation for that lease term. Should, for any reason, tenants break their lease, they are responsible to pay a lease break fee (which covers the cost to find a new tenant), as well as rent and utilities until a new resident moves in.
Results: Results mean your property is being properly marketed or leased, your asset is protected, and cash flow and reporting are timely. If you are not satisfied after 6 months with the quality of service you are receiving and no resolution can be met, then we release you of any contractual obligations. * (See management agreement for specifics.)
Tracking communication: Tracking what is said keeps everyone honest! We believe in over-communicating so there is no guessing about what is going on at your property. Text, phone, emails – we do it all.
Shane Severson
Managing Broker, Legacy Realty
Debbie Brettner with Smart Property Manangement is the best property manager that I have ever worked with. I have had many rentals over the years as well as being in the real-estate business for over 23 years and I have had some marginal experiences with property managers, but Debbie is the best! She is fully committed to both the tenant relationship as well as the owner/landlord relationship. I have found that these relationships are crucial for the success of the long term leasing of a property. She is friendly, prompt, professional, competitively priced, and simply the best in the business! If you need someone for your property management, she is your person!
Robert M
I am delighted to be able to recommend you to other potential clients who need management services for their property. I have nothing but positive comments to make about Debbie as she has been competent, honest, and made every effort to keep costs at a minimum. Best of all when things have gone wrong Debbie has always handled the situation in a timely and satisfactory manner. I have no doubt your future clients will be similarly pleased with your professional management services.
Bob and Melissa
Property Owners
Debbie was recommended to us by our realtor several years back when we purchased our first rental property. The decision to have Debbie manage our properties has never caused us a moment of regret. Debbie has been fantastic! Debbie does it all from screening potential tenants, managing the property, leasing and taking care of repairs. We would recommend Debbie because of her professionalism, integrity, honesty, level of service, and concern for her customers.
Camille Shellhart
It has been my privilege to work with Debbie Brettner on four different occasions locating tenants for our rentals. I am very impressed with her efficiency and communication skills. She has worked tirelessly above and beyond the call of duty to find excellent tenants for our rentals. She brings a personal commitment to the process for both the landlord and the tenant. I am planning on accessing her expertise to find our next tenant. She has invaluable experience and understands the market well. Debbie has my highest recommendation.
Dennis Lowe
Lowe Plumbing Colorado
I’ve had the pleasure of being a vendor for Debbie for over two years. One of the many things that stand out about Debbie is her attention to detail and her deliberate and intentional care for the properties she manages. She manages owners’ assets as though they were her very own, and that’s why she and I have made a great team over the last two plus years. Her quick and focused communication style is refreshing and enables me to anticipate what I will face before I get on property to conduct repairs. Her knowledge of plumbing and all other trades helps her and I to communicate efficiently—which saves time and money for the property owner. I’ve worked with a multitude of property managers over the years and have established relationships with several property management companies, but none have produced a more conscientious, ethical, and caring property manager than Debbie Byrne. I would recommend Debbie to any homeowner who values peace of mind and wants to trust their property to someone who they know will take charge and protect their property investments.
Our Hardworking Team
Debbie Brettner
Owner/Employing Broker
Debbie has been in Real Estate and Property Management for over a decade. She worked as a Project Manager in construction and hospitality which gave her ample experience in maintenance and asset protection. Debbie oversees business development, strategic planning, property management and education classes.
Bob Varnum
Owner/Chief Operating Officer
Bob has been a software sales executive for over 20 years and brings a wealth of knowledge in sales, marketing and technology.
Geoff Chatham
Property Manager/Real Estate Broker
Geoff brings 12+ years of real estate, consulting, and property management experience to the Smart PM team, with an additional 8 years of Recruiting and Staffing. Both industries highlight his dedication and ability to building long-lasting and enduring relationships. Growing up a Navy brat, answering "where are you from?", is a long and tedious task, but he's happily called Colorado home for 20 years now. When he's not at a listing appointment, you'll likely find him coaching or rooting his children on from the sideline during their never-ending sports schedules.
Cheryl Pawelcik
Property Manager
Colorado native with 30+ years customer service and 10+ years in the real estate industry around the Denver Metro area working with buyers, sellers, investors, owners and tenants. I have strong work ethics focusing on strong communication skills, attention to detail and integrity. It’s an honor to be a part of Smart Property Management and provide the upmost service to our owners and help people find the perfect home for their family. I am lucky to have the most amazing husband who encourages me to strive! And my personal passion is my 5 grandchildren and making sure they have the most incredible memories with us.
Bernadette McHugh
Consulting Technology OfficerBernadette has over 15 years IT and Web experience, along with several years of graphic design and social media management.
